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Customer Service

Car Loan

You can find more information about the requirements to obtain a Car Loan in our section Car Loan.

If your coupon book hasn’t arrived and your next installment is nearly due, the following payment options are available:

  • Servipag Branches (You must indicate the credit number): Cash – Redcompra – Check payable to Tanner Servicios Financieros S.A.
  • Servipag.com: Charge to Bank Account – Redcompra – Credit Card
  • Bancoestado.cl / ServiEstado / Caja Vecina (You must indicate the RUT or identification number of the holder’s credit): Cash – RUT Account – Current Account – Vista Account BancoEstado (If you are not a client of BancoEstado, you must pay only with cash and the installment should not exceed $200.000.-)
  • Unired Services (Unimarc, Mayorista 10 and OK Market): Cash or Check payable to RENDIC HERMANOS

If you need the coupon book, you can request it on our website, through the following link: Certificates Request, by clicking on the option Coupon book or by calling us at 2674 7500, which will be sent within 5 working days to the branch nearest you.

  • Servipag Branches (You must indicate the credit number): Cash – Redcompra – Check payable to Tanner Servicios Financieros S.A.
  • Servipag.com: Charge to Bank Account – Redcompra – Credit Card
  • Bancoestado.cl / ServiEstado / Caja Vecina (You must indicate the RUT or identification number of the holder’s credit): Cash – RUT Account – Current Account – Vista Account BancoEstado (If you are not a client of BancoEstado, you must pay only with cash and the installment should not exceed $200.000.-)
  • Unired Services (Unimarc, Mayorista 10 and OK Market): Cash or Check payable to RENDIC HERMANOS

To know your debt status, you can request a Certificate of Outstanding Debt through the following link: Certificates Request, which has a deadline of 72 working hours.

To pay the partial or total payment of the debt, you can request a Certificate Pre-payment, through the following link: Certificates Request

Recuperar contraseñaRecover password

Ingresar clave temporalEnter temporary password

En caso de haber olvidado tu contraseña, debes ingresar tu RUT.Enter your ID to start the process of resetting your password.

Enviamos una clave temporal a tu correo. Utiliza esta clave para ingresar.We will send a temporary password to the e-mail associated with your account.

Enviaremos una clave temporal al correo asociado a tu cuenta.We just sent a temporary password to your e-mail. Use this password to log in.

El RUT ingresado no está registrado como Cliente Tanner. Si tienes dudas contacta a Atención al Cliente.The entered ID is not registered as a Tanner Client. Contact our Customer Service if you have any questions.

Asegúrate de cambiar tu clave al ingresar al sitio de clientes.Make sure you change your password as soon as you log in to the site.